European Lifelong Guidance Policy Network Database, ELGPN Database

Login
[Print view]

Term

Quality assurance

Definition

Activities involving planning, implementation, evaluation, reporting, and quality improvement, implemented to ensure that guidance activities (content of programmes, design, assessment and validation of outcomes, etc.) meet the quality requirements expected by stakeholders

Comment

Quality assurance for guidance typically involves ensuring that all staff understand what is required of them, that the necessary resources (including sufficiently trained staff) for effective delivery are available, and that performance is reviewed regularly and systematically to identify areas for improvement. A number of independently accredited quality standards (i.e. necessary training of staff) exist that have been developed to support organisational quality assurance.
See also ‘Quality system’.

Source

Cedefop (2011). Glossary: Quality in education and training. Luxembourg: Publications Office. Available from Internet: http://www.cedefop.europa.eu/EN/Files/4106_en.pdf

Attached files

 

Links

http://www.cedefop.europa.eu/EN/Files/4106_en.pdf

This information was provided/updated by:
 

No comments by users.

ELGPN Glossary, quality, quality assurance system