European Lifelong Guidance Policy Network Database, ELGPN Database





A process designed to focus on skill development and behaviour change to deliver improved performance. Coaching is usually delivered one-to-one.


Some careers professionals have labelled the work they do as ‘career coaching’ or as ‘career/life coaching’.
Much coaching aims to improve the performance and leadership skills of managers, and coaches are often brought into an organisation from outside. However, some employers are starting to emphasise the coaching role of managers in relation to the employees that work for them, contrasting this to other roles that managers have as leaders, managers and mentors.
Coaching is both performance-focused (which means that it is concerned with helping individuals perform tasks to the best of their abilities) and also person-centred (which means that it is the individuals being coached who are seen as having the important insights) (Somers, 2012).
Other definitions include:
• Coaching is unlocking a person’s potential to maximise their own performance; helping them to learn rather than teaching them (Gallwey, 1974).
• A collaborative solution-focused, results-orientated and systematic process in which the coach facilitates the enhancement of work performance, life experience, self-directed learning and personal growth of the coachee (Greene & Grant, 2003).


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ELGPN Glossary, coaching, skills, mentor, work performance, self-directed learning