European Lifelong Guidance Policy Network Database, ELGPN Database



Performance measures/indicators


Data, usually quantitative, that provide a measure of an individual’s, team’s or organisation’s level of attainment, against which the level of others can be compared.


A performance measure/indicator is a measure that has been selected by policy-makers, funding bodies or managers, as a way of assessing and measuring the delivery and effectiveness of a project or a service. In education, performance measures often relate to the retention, achievement and progression rates of schools and colleges. In career guidance, performance measures often relate to the number of interventions, client satisfaction level and positive destinations achieved by the guidance service.


Cedefop (2011). Glossary: Quality in education and training. Luxembourg: Publications Office. Available from Internet:

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ELGPN Glossary, assessment, performance measure