European Lifelong Guidance Policy Network Database, ELGPN Database



Quality assurance


Activities involving planning, implementation, evaluation, reporting, and quality improvement, implemented to ensure that guidance activities (content of programmes, design, assessment and validation of outcomes, etc.) meet the quality requirements expected by stakeholders


Quality assurance for guidance typically involves ensuring that all staff understand what is required of them, that the necessary resources (including sufficiently trained staff) for effective delivery are available, and that performance is reviewed regularly and systematically to identify areas for improvement. A number of independently accredited quality standards (i.e. necessary training of staff) exist that have been developed to support organisational quality assurance.
See also ‘Quality system’.


Cedefop (2011). Glossary: Quality in education and training. Luxembourg: Publications Office. Available from Internet:

Attached files

No attachment files.


This information was provided/updated by:


No comments by users.

ELGPN Glossary, quality, quality assurance system