European Lifelong Guidance Policy Network Database, ELGPN Database

[Print view]

Name of the good/interesting practice/initiative/policy




I am proposing that this example will be published also in the KSLLL database


1. Background

What makes this an example of good/interesting practice/initiative/policy?
- The motivation of the initiative (What is the history/background of the policy?)
- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)
- Participants
The “Career Information, Guidance and Counseling Services Cooperation Protocol” was signed and came into force on 26th October, 2004 with participation of all related stakeholders including public authorities, social partners, and NGO’s to provide coordination and cooperation on career information, guidance and counseling services. A Memorandum of Understanding (MOU) was signed in 2009 with participation of the organizations in the protocol in order to update the tasks and roles defined in the protocol and define the responsibilities for the National Career Information System (CIS). The MOU has been a significant effort and outcome to enhance the communication, coordination and collaboration of all the stakeholders.
It has links with all four LLG policy priorities:
Encourage the lifelong acquisition of career management skills,
Faciliate access by all citizens to guidance services,
Develop quality assurance in guidance provision,
Encourage coordination and cooperation among the various stakeholders
Participants are:
The Ministry of National Education, PES in the Ministry of Labor and Social Security , the Undersecretariat of the State Planning Agency, The Turkish Institute of Statistics the Higher Education Council, National Qualifications Authority, the Agency for Development and Support of Small and Middle Scale Industry, the National Productivity Center, the Turkey Union of Chambers and Stock Exchanges, the Confederation of Turkish Employers Unions, the Confederation Turkish of Tradesman and Artisans and the Confederation of Turkish Workers Unions

Aims and targets
- Objectives of the initiative (What did the policy set out to achieve?)
- Target group
- Methods applied to reach the objective (technological and /or pedagogical)
The main aim of the MOU is to define and contribute to the development of the roles and responsibilities of all the the related stakeholders, government, social partners, universities and non-governmental organizations in the national web based CIS. Moreover, to also support an integrative approach to all the services in Turkey.
The target group includes individuals from every age and a wide range of groups such as students, youth adults, unemployed, employment seekers, people want to change career, retired, disabled, women, dropouts etc.
Methods applied to reach the objective are face-face interviews ,meetings, workshops and the process of writing the country reports (2003,2006)

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)
- Level of implementation (national, regional etc.)
- Implementation (description)
All the stakeholders will provide updated data periodically to the national web-based system.
Career guidance services will be carried out in a coordinated way
The stakeholders will share the materials and documents they develop.
The MOU covers the guidelines for the actions to be carried out by the stakeholders on lifelong career information, guidance and counseling services at national, local and international levels (Euroguidance, PLOTEUS etc.) and on the national web-based system to be coordinated by the Ministry of National Education. Moreover, the MOU has guidelines on how to carry on the services at the local level.

Monitoring and evaluation
- What has been put in place for monitoring and evaluation?
- What actors are involved?
At governmental level, monitoring and evaluation will be carried out by the Career Guidance Services Development Unit established under the General Directorate for Special Education Guidance and Counseling Services of the Turkish Ministry of National Education (MONE) and by Occupation Information Commission, MEDAK) under the Turkey Employment Agency; and
At local level, by Guidance and Research Centers and Provincial Directorships of the Turkey Employment Agency
The strategic plan is in the process of development by all the stakeholders has outcome indicators to be used, ie. number of personnel trained for ICT skills, number of students who used web based self-assessment tools, etc.)

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)
- Specific results
- Cost effectiveness
- Budget
- Innovative aspects
Inter-agency cooperation.
Cooperation, coordination and collaboration at the national level.
Effective use of human resources and finances.
Sustainability of the national web-based information system.
Awareness on guidance services
Increase in the quality of the services
Right to use of career guidance services
Leading to the development of the strategic plan as a joint effort of the stakeholders
Each institution will finance its own activities itself.
Although career guidance services have been provided mostly in educational institutions previously, hereafter individuals from every part of the society will have opportunity to have information about these services and benefit from them.

Success factors (What key success factors have led to or prevented success?)
- Lessons learnt
- Unintended impacts (Have there been any unintended impacts? Positive or negative?)
The cooperation, coordination and collaboration of all stakeholders are a major success factor. Twelve public authorities, social partners and NGO’s came together and they undertook some tasks and responsibilities for providing career information, guidance and counseling services.
Lessons learnt are:
Team work
Importance of cooperation
Effective use of the resources
Use of stocked information

Strengths and weaknesses
- What areas of the policy can we learn lessons from?
- Are there still challenges ahead?
There are organizations providing career guidance services at local level. Also, structured and institutionalized career guidance providers are available. The MOU is an opportunity to further cooperation, coordination and collaboration among all the related the stakeholders. A web-based career information system has been established. A strategic plan for the career guidance services in Turkey is in the process of development.

4. Additional narrative description of the policy/practice/initiative


Additional information

Name of contact

Role (in policy initiative)
Director General for Special Education Guidance and Counseling Services of the Turkish Ministry of National Education and also National Coordinator for Turkey for ELGPN

Organization name
Directorate General for Special Education Guidance and Counseling Services of the Turkish Ministry of National Education

MEB Kampusu A Blok Beşevler/ANKARA/TÜRKİYE

+90 312 212 76 14-15

+90 312 213 13 56


Website address

Documents and publications

Attached files


This information was provided/updated by:
Seza Karaman, ELGPN National Representative for Turkey and the Career Guidance Services Development Unit in MONE

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, career management skills, access, quality, co-operation, co-ordination, career information, Turkey